WHAT OUR CLIENTS HAVE TO SAY
Testimonials
Leave a review for The British Carpet Company
100% recommend. Beautiful pure wool carpet installed nearly ten years ago and it still looks and feels great. Over the years we have needed to go back for advice (eg when we flooded part of our carpet) and they are always so helpful and go out of their way to assist. .
Philippa Bergin-Fisher
2024
Very happy with the British Carpet Company at Taren Point. Excellent service & high quality carpet we have used Waynes business 3 times now and the quality and service is always the best. I highly reccomend them.
Thom Richards
2024
Beautiful carpets from a peerless professional, installed by a veteran craftsman. And they’re just really lovely people which kept me returning for over ten years. Thanks W and T!
Mark Hudson
2024
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So there are 50 shades of grey and at least 100 shades of beige but if you want real colour on your floor this is the carpet store for you. These guys are unique in Sydney offering the widest range of colours in the most exclusive textiles. Service, advice, and installation were all at next level. Just Brilliant!
Graham Andrews
2024
Great service and great products. The highest quality and longest lasting carpet I've ever owned thanks to Wayne and Team.
Stephen Bodnar
2024
Amazing service from start to finish !!!! Quality of carpet is amazing, looks great,no regrets !!! Highly reccomended. Thanks Wayne
Arna Opperman
2023
From the moment we walked in British Carpets in Waverley, we knew we had found the place to buy carpet for our home. Wayne is very knowledgable and the carpet is top quality. Wayne explained the different options and made the process very easy. Installation was excellent and even our painter said that Tony was was the best carpet layer he had seen. The carpet looks so good, the strata block decided to use British Carpets to replace the carpet on the in lobby and stairs. Thanks again for looking after us!
Jenny & Tony
2023
Proprietor Wayne lives and breathes carpet. His advice was invaluable and he was able to work around COVID-related supply chain issues to meet our urgent need for new carpet, and to try to meet our budget. His communication was excellent, so we always knew where we were at and his carpet layer, Tony, is a star! He went above and beyond on the day, given the very poor situation left behind by the business we had used previously, ensuring that the new job would look just perfect.
Lesley Parker
2021
Wayne is very knowledgeable and has terrific carpets.
Geoff Petersson
2021
A year ago we met with British Carpet to carpet our unit. They went out of their way to advise us and install to meet our timelines. A year later and the carpet has retained superb condition and feel, guests often remark on our high quality carpet. Many thanks to the team!
Kate Bowman
2020
Wayne is a rare find in today’s price driven world! Patient and genuine in his approach to exceeding the expectations of the most demanding and pedantic clients, Wayne left us with the comfort of knowing he really cared about our needs and left us feeling most grateful and appreciative. Tony and Kyle, his A-Team of carpet layers were an absolute godsend! The completed job was just Perfect! I can not recommend these people highly enough!
Thomas & Janette Skelly
2017
We wouldn’t go anywhere else in Sydney for carpet. Wayne and the guys at British Carpets have a fantastic range and the quality of the carpet is something else. We could not fault their professional, helpful service through the entire experience – from quickly visiting us to accurately measure the rooms, to helping us choose the right carpet, to ordering, turning up on time and laying the carpet perfectly. These guys are really passionate and knowledgeable about all things carpet and it shows. British Carpets rock! Sean and Jill Coogee
Jill O'Meara
2016
The highest of praise to Wayne and Tony for their outstanding product and service. We are absolutely in love with our new carpet, it finishes off our renovation with a level of quality and elegance that is second to none, not only does it look amazing, it is super soft under foot.
Karla & Daniel
2016
British Carpets have been fabulous, I will be recommending them to everyone I know. Wayne was charming and helpful at all times, as well as flexible with dates, and the finished job is really wonderful. Thank you.
Chrissy
2016
Dealing with Wayne and Tony from the British Carpet Co. is always a pleasure. They go above and beyond to ensure that choosing and installing new carpet is a professional and positive experience with superb results. Once again, thank you both.
Catherine G
2016
To the untrained eye, all new carpets (including the junk ones) look pretty good. But British Carpets don’t sell junk, so you can feel confident that the carpet they put in will last the distance. Wayne brought the job in on budget and Tony and Phil did an exceptional job with installation, going the extra mile with things like perfect stair installation and re-fitting of doors. Three particularly good guys, I can’t recommend them more highly. And my new carpets look stunning. Thanks fellas.
Guy
2016
Our beautiful new carpet is the icing on the cake of our renovation. Wayne was a miracle in getting my husband to finally choose a carpet, with his wealth of knowledge, both technical and aesthetic, it made our decision to use British Carpets easy. Wayne has kept in touch throughout the ordering and laying process to ensure everything was going to plan. Tony is a master of his trade, friendly, diligent, and always happy for a cuppa. Many thanks to you both and a five star recommendation from our family, it was well worth the wait.
Kerri & Chris Hoch
2016
This is our second experience with British Carpets. Both times they have been so easy to work with. We had chosen our carpet in minutes of being in the showroom. Tony installed today and has done a meticulous job and cleaned up perfectly. Love the carpet too. Mike
Mike S
2016
Wayne and Tony are the best find in NSW for uncompromised quality in their products and installation. Two years ago we had our home carpeted and several months ago we followed up with a downstairs apartment. On both occasions every aspect of the job from order to completion was second to none. I will know use no one else.
Don and Trish Scurfield
2016
This is the third time we have been served by British Carpets. Wayne and Tony are to be commended on the quality of their products and service. The friendliness , knowledge and prompt manner in which they conduct their business is second to none. We can highly recommend them.
Elaine and Gus
2016
Our family has been using British carpets for over a decade and most recently this week when we recarpeted two rooms at my parents home. Wayne and Tony provide excellent customer service, always responsive to our questions and with good suggestions for carpets. Their service is matched by their quality carpets. Thanks again
Sherene Daniel
2015
Very pleased with service, quality of product and install. Will be using BC for future jobs. Thanks
Jeff Sapier
2015
Wayne and the team did a great job for me with very little lead time. I only placed the order on Saturday and the work was completed the following Thursday – with a great quality product and excellent workmanship. Thanks and well done to Wayne and the team. Rgs Fred
Fred Tuckwell
2015
Wayne and his team carpeted our whole house as part of renovations whilst we were overseas. The product quality is excellent and the fitting first class. Service, communication and flexibility in meeting project deadlines were fantastic.
Steve
2015
We have now used British Carpet Co twice and will use them again. Our carpet looks outstanding. We appreciated how Wayne kept us updated about our order and responded promptly to our emails. For installation his team arrived on time and did an excellent job. We strongly recommend them.
Dan and Amy
2015
This is the second time we have used British Carpets. A few years ago we stumbled on the shop and lucked out with fabulous service and advice from Wayne and laying by Tony for our apartment at The Rocks. When we were ready to renovate and lay new carpet for our house in Brisbane, we decided to once again draw on the wonderful people at British Carpets. We flew down to Sydney, armed with our tiles to match with carpet in the showroom. The selection of carpets is so different to what is on offer in other stores.Tony and Kyle came to Brisbane and did a superb job of laying the carpet. We had constant communication from Wayne to ensure all was going well. Just a brilliant and very positive experience with an exceptional team
Janette
2015
I would have no hesitation in recommending the professional services and expertise of Wayne and his team at British Carpet Co. Not only do they offer unique carpets of exceptional quality but their customer service is of an equally exceptional standard also.
Lyn Kelly
2015
Wayne, many thanks to you and your team for such an easy process. From the quality samples through to the installation, the service was faultless. We will certainly be recommending British Carpets Co to many others.
Dimity O'Leary
2015
We have now used Wayne and his team twice when carpeting rooms in our house. They have been so helpful making suggestions. They also held some carpet for us for quite some time while we waited for renovations to complete. As soon as we were ready, Tony came and lay the carpet the next day. Fantastic service!
Miranda
2015
We spent a few years looking for a high quality carpet and finally found it at British Carpets. It was worth the wait. Tony and Kyle came down to Canberra and installed it perfectly. The carpet looks fantastic and we couldn’t be more pleased..
Peter and Lesley
2015
I found Wayne and Tony to be very helpful and responsive. The carpet looks great. I would use British Carpets again.
Daniel
2015
Great service yet again from BC in my new flat in Potts Point. From first phone call to samples, options, laying, finishing touches, custom made mats … all was professional and friendly at a time which can be enormously stressful. THANKS HEAPS to Wayne and Tony.
Andrew Byrne
2015
We would like to recommend British Carpet Company for care and attention from initial choice of carpet to completion of our carpet laying. Tony and Kyle the carpet layers were most efficient, a pleasure to have in our house and nothing was too much trouble. After the final vacuum and the carpet looks wonderful. A delight to walk on. Wayne who sold the carpet and runs the shop in Waverley, was so helpful and considerate allowing a week between the 2 sections of the laying to give us time to move furniture and contents. He phoned to make sure everything was proceeding well and again at the end of the job. We can highly recommend British Carpet Company.
K & A
2015
I just wanted to compliment the team at British carpets. Wayne was polite and helpful every step of the way. Tony is a great carpet layer, friendly and helpful as well. They dropped complimentary mats off to me two days after the job. I can’t thank them enough for their great service and attention. And I love my new carpet.
Jude
2015
Wayne has an amazing range of high quality carpet. His friendly and professional service is second to none. The carpet layers he users are also excellent. I am so happy with the carpet. My friends comment on how lovely it looks. I have no hesitation in recommending British Carpets and will use them again in the future
Viki
2015
This is the second time that I have had carpet installed by British Carpets. The first time the job went like clockwork, from the moment we walked into the showroom and met Wayne to the day the installers finished laying. This time was just as easy, even quicker. Tony and Kyle laid the carpet today and you couldn’t ask for two more professional and friendlier guys. And an added bonus was that they were able to match the carpet they laid today to the carpet they laid 5 years ago. I highly and happily recommend British Carpets. Great range, great quality and great service – I would be surprised if any other carpet company could manage that. Thanks again British Carpets
Jane Bannon
2015
Unique product, well organised and highly professional service. Tony and all the installers are very pleasant. Installation went smoothly as well as the tidy up after work. Many thanks to Wayne for the great advice and very helpful with our timeframe. British carpet is one of the best!
Pookandleo
2015
great product and very professional service from Wayne and his installers. I just love my new carpet and would recommend you to everybody”
Cheryl Weinburger
2015
A great range of carpets. Very pleasant and professional from store to floor. A pleasure to deal with Wayne and the carpet layers. Would certainly recommend British Carpet Co.
Richard
2015
I have no hesitation whatsoever in recommending British Carpet Co. The carpet itself is beautiful – beautiful to look at and also to feel under your feet. The texture and colours are stunning. It doesn’t look like your ‘run of the mill’ type of floor covering. It was worth the wait. The service was exceptional also. Wayne was great to deal with, knowledgeable and very relaxed, not at all pushy. The carpet layers were polite, obliging and cleaned up thoroughly before leaving the job. There was obviously a very good relationship between the carpet layers and Wayne – you are not dealing with a ‘random’ subcontractor. 5 star service and product.
Jane Baxter
2015
We just wanted to say thank you for the great customer service we received when we purchased our carpet recently. Tony did a fantastic job with the installation and it looks amazing, we have had a lot of compliments. We also appreciate all the help Wayne gave us when we were deciding which carpet to buy. Thanks, Cheryl
Cheryl Steer
2015
Hi there, My recent carpeting experience was very positive, from the frontline with Wayne, right through to the very last nail in the floor! Tony and Kyle let me know at the beginning when there was a hold up, which I really appreciated, and were hard working, professional and really personable throughout. It was a pleasure dealing with you guys! I would have no hesitation in recommending your services. Regards,
Judi Berman
2015
To deal with a company with exceptional pride in their products and equal pride in the installation was cherished. We spent some time looking before we found British Carpet. When we did I was a little concerned regarding the cost compared to others in the market place. But when it comes down to value for money British Carpet far outperformed any of the other players. I was a builder for many years in US prior to moving to Australia and I must say Wayne, Tony and their staff delivered the best service and product I have seen from either side of the Pacific. Also note communication, time and flexibility to our schedule was excellent.
Don Scurfield
2015
We chose a carpet called Jabiru Tan and ordered it before going overseas. The carpet was waiting when we got home and was installed the same week. I recommend this carpet in a modern situation such as ours. Can’t fault British Carpets.
Hayden and Pat
2015