Underlay changes comfort, acoustic performance, support and the way carpet wears, while installation controls joins, tension, edges, stairs and the finished level at doors. A good carpet over unsuitable underlay or poor preparation can feel disappointing and age prematurely, so compare the whole installed system rather than the face fibre alone. This category covers Cleaning, spot treatment, pet accidents, spills, shading, shedding, vacuuming and ongoing carpet maintenance. Do not judge on softness alone. Fibre, pile construction, density, backing, roll width, underlay and installation all affect appearance, comfort, cleanability and long-term wear. After a new carpet is installed allow the product to settle and any adhesives or seams to stabilise before the first clean, and follow the carpet manufacturer’s installation and care instructions for the specific product. Avoid aggressive cleaning or vigorous brushing in the initial days. Once settled, vacuum regularly to remove dust and loose fibres; cleaning frequency depends on household traffic. Keep the exact product name, colour, batch details, written specification, care guide and warranty conditions with the final quote so future cleaning, repairs or replacement discussions refer to the carpet actually supplied.
